Program Manager, Grantee Experience - Independent Contractor

Scope of Services

This is an independent contractor engagement, not an employment role. The successful contractor will provide services under a defined scope and will not be engaged as an employee.

1. Project Overview

Tilt Collective is engaging an independent contractor to provide program and grantee engagement support to strengthen relationships with partners and grantees across key portfolios. The engagement will initially focus on Brazil and US grant making, with additional support across Tilt Collective’s countries and programs as required.

The Contractor will provide specialist support to enhance program implementation, strengthen compliance processes, and improve communication between Tilt Collective and its organizational partners. The Contractor will operate independently, using their own professional expertise and judgement, while collaborating with Tilt Collective stakeholders as needed to deliver the agreed services.

2. Scope of Services and Deliverables

The Contractor will provide the following services. Percentages indicate anticipated focus and do not guarantee a minimum or maximum time allocation.

A. Partner relationship management and communication (approximately 40%)

• Act as an additional point of contact for routine partner and grantee communications, as agreed with Tilt Collective

• Facilitate structured check-ins with partner grantees, in coordination with relevant Program Staff, to support progress tracking and issue identification

• Coordinate translation support and cross-cultural communication requirements, particularly in Brazil

• Support strategic communications between Tilt Collective and grantee partners
  Provide input and recommendations to help maintain productive partner relationships aligned with program objectives

B. Grant making process support (approximately 40%)

• Support the adaptation and localisation of grant making policies, processes, and documentation to improve accessibility and contextual relevance, particularly for Brazil

• Draft and contribute to internal grant making documents, including nomination forms and investment memos

• Review grant proposals and provide written assessments against agreed strategic and program criteria

• Support compliance and due diligence processes by preparing documentation and inputs as requested by the Grants Team

• Contribute recommendations to improve grantmaking tools, procedures, and documentation

C. Additional grantee engagement and learning support (approximately 20%)

• Support the implementation and use of MEAL tracking tools to monitor grantee progress and outcomes

• Contribute to the preparation of progress updates and summary reports for internal or external use

• Identify themes, trends, and learning points across grantee engagement and share insights with Tilt Collective stakeholders

3. Term and Time Commitment

The anticipated start date is as soon as reasonably practicable, with an expected commencement by Q1 2026.

The engagement is expected to average up to 20 hours per week for planning purposes. Tilt Collective guarantees a minimum commitment of 15 hours per week for the first six months of the engagement.

Hours above this level may be required by mutual agreement and in line with agreed deliverables and timelines. The Contractor retains discretion over how and when the services are performed, subject to meeting those deliverables and timelines.

4. Collaboration and Communications

The Contractor will work primarily with the Grants Director, who will serve as the primary point of contact. Regular touchpoints may be scheduled to align on priorities, deliverables, and timelines. These touchpoints are intended for coordination and information sharing and do not create a reporting or supervisory relationship.

5. Performance and Deliverables

Successful delivery will be assessed based on the quality, timeliness, and completeness of agreed outputs, including but not limited to:

• Grant making documents produced

• Proposal reviews and written assessments completed

• Partner and grantee engagement activities delivered

• Contributions to process improvement and learning

Feedback from relevant stakeholders, including the Grants Team and Program or Country leadership, may be used to inform the overall assessment of the services delivered.

6. Fees and Payment

Fees will be paid monthly following submission of an invoice detailing services provided during the applicable period, in accordance with the agreed contract terms. Finance will confirm final payment mechanics separately.

Contractor Skills / Requirements

• Necessity for fluency in Brazilian Portuguese and English 

• Location in Brazil, USA, or a similar time zone 

• Ability to commit for six months